Laundromat Insights Podcast
EPISODE 16, Expanding to a second location.

EPISODE 16, Expanding to a second location.

May 6, 2022

Big Waves Laundromat in Santa Monica made an immediate impact when it opened in 2020. It’s owner, quickly fell in love with the business and began planning for a second location.  In this episode, we’re joined by Wade Hickok to talk about the new location and what new owners should know about expanding to store number two.

EPISODE 15, Why you need a full-service distributor.

EPISODE 15, Why you need a full-service distributor.

April 11, 2022

In the laundromat business, going it alone can be costly. This is why a full-service distributor is so important. We’re joined by Justin Meerman, sales manager at Hynes and Waller, Inc. in Marlboro, Md., and Mike Fox, sales manager at Alliance Laundry Systems Distribution (formerly Washburn Machinery) in Chicago to talk about what full-service distribution means for laundromat owners.

EPISODE 14, A chat with the CLA’s Brian Wallace.

EPISODE 14, A chat with the CLA’s Brian Wallace.

March 25, 2022

The Coin Laundry Association (CLA) is the backbone of the laundromat industry, and it has a definite pulse on its overall health. In this episode, Brian Wallace, president and CEO of the CLA, discusses topics such as the current state and future of the industry, Laundry Cares Foundation, and frequent flyer miles.

EPISODE 13, Made with American pride.

EPISODE 13, Made with American pride.

February 18, 2022

Quality doesn’t just happen. It’s the result of a concerted effort to accept nothing less than excellence. In this episode, Brad Nye, vice president of operations, discusses how his team turns out consistently great products each day.

EPISODE 12, The 2022 finance landscape

EPISODE 12, The 2022 finance landscape

January 31, 2022

Coming off a year of historic low interest rates, 2022 could be more challenging with inflation and possible rate hikes. Jeff Harvey, manager of U.S. underwriting for Alliance Laundry Systems sorts it all out for us.

EPISODE 11, Exploring the Speed Queen Laundry Franchise

EPISODE 11, Exploring the Speed Queen Laundry Franchise

November 17, 2021

The laundromat business continues to see franchise options introduced to markets. In this episode, we’re joined by Dan Bowe, general manager of North America franchise and retail operations, who discusses the company’s beginnings in laundromat operations with company-owned stores, the learnings gathered from that time, and the transition to the franchise option of today.

EPISODE 10, A chat with Jason Dodge.

EPISODE 10, A chat with Jason Dodge.

September 17, 2021

Capitol Quick Wash owner, Jason Dodge, has a wealth of industry experience. In this episode, he shares learnings and insights on a variety of topics, including how technology has streamlined his management.

EPISODE NINE, A pandemic start

EPISODE NINE, A pandemic start

June 14, 2021

What’s it like opening a business during a pandemic? We’ll find out in our chat with Aaron Helms, owner of The Washroom Coin Laundry in Van Buren, Arkansas.

EPISODE EIGHT, Great Service …and Smells

EPISODE EIGHT, Great Service …and Smells

May 5, 2021

Less than a year in, Jessica Haney’s  Jess’s  Laundry Wash and Fold in Lake Dallas, Texas has a booming wash-dry-fold business. In this episode we’ll chat about her commitment to customer service, what she looks for in employees…oh, and we’ll learn just why customers rave about the smell of her laundromat.

EPISODE SEVEN, An Interesting Start

EPISODE SEVEN, An Interesting Start

April 7, 2021

While many new investors come to the laundromat business later in life, Mike Gilley jumped in very early on…like high school age early. In this episode he shares that initial start and how he built Laundry & Tan Connection into an enterprise spanning several states.

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